Skip to content

Contact

Talk to a person

No chatbot, no ticket queue theatre. Tell us what you are trying to work out and we will answer properly.

General enquiries

hello@aurumealab.com

Answered within one business day

Client support

support@aurumealab.com

Priority for live-account clients

Security disclosure

security@aurumealab.com

PGP key on request

Hours

Monday to Friday, 08:00–18:00 UTC

Trading incidents are monitored outside these hours by the on-call engineer.

Please do not send account passwords, investor passwords or any credential in this form. We will never ask for them by email.

This form is a front-end placeholder — wire it to your transactional email provider before launch.